Optum Credentialing for Mental Health Providers
Optum is the behavioral health subsidiary of UnitedHealthcare and one of the largest behavioral health networks in the United States. Credentialing with Optum is the pathway to joining the UnitedHealthcare behavioral health panel. TheraProfessional manages the full Optum credentialing process for therapists, psychologists, and PMHNPs.
What Optum Credentialing Involves
Optum uses CAQH ProView as the foundation for behavioral health credentialing. Your profile must be complete and attested before Optum will begin processing. Applications are submitted through the Optum provider portal. We manage each step and follow up directly with Optum's enrollment team throughout.
Who We Work With
• Therapists credentialing with Optum to join the UnitedHealthcare behavioral health network
• PMHNPs credentialing with Optum for psychiatric services
• Psychologists joining the Optum network for the first time or in a new state
• Group practices enrolling under an Optum group contract
• Providers adding Optum after credentialing with other commercial payers
• Providers relocating and reapplying with Optum in a new market
What We Handle
• CAQH ProView profile setup and attestation aligned with Optum requirements
• Optum provider portal setup and application submission
• Primary source documentation preparation and review
• Ongoing follow-up with Optum enrollment teams
• Contract review and effective date confirmation
• Group NPI linking for group practice clients
Frequently Asked Questions
How long does Optum credentialing take?
Optum credentialing typically takes 90 to 120 days from a complete application submission, consistent with UnitedHealthcare's overall timeline.
Is Optum the same as UnitedHealthcare?
Optum is UnitedHealthcare's behavioral health subsidiary. Mental health providers credential through Optum to join the UnitedHealthcare behavioral health network.
Is Optum accepting new mental health providers?
Panel availability varies by geographic market and provider type. We research your specific area before submitting.
What does Optum credentialing cost?
Our standard rate is $300 per payer or $275 per payer when credentialing with four or more payers at once. We provide an exact quote after a free consultation.

