Leaving Grow Therapy: Your Independent Credentialing Options

Grow Therapy has positioned itself as a practice-building platform for therapists, but providers who have been on the platform for a while often reach the same conclusion: the percentage they pay per session is substantial, and they do not own the payer relationships they have built.

If you are thinking about leaving Grow Therapy, here is what you need to know before you do anything.

How Grow Therapy Handles Credentialing

Grow Therapy credentials providers under its own group billing structure. Like other platforms, this means your insurance contracts are held by Grow Therapy rather than by you individually. When you bill a session, you bill under Grow Therapy's group NPI and tax ID, and Grow Therapy remits a portion of the payment to you after taking its cut.

This is convenient when you are starting out. It becomes expensive as your practice grows and unsustainable if you want full control of your business.

What Happens to Your Panels When You Leave

Your current panel memberships are tied to Grow Therapy's billing entity. When you leave the platform, those memberships stay with the platform. You would need to apply to each payer independently to establish your own contracts.

For most major commercial payers, that process takes 60 to 90 days from the time you submit your application. During that period, your ability to bill insurance under your own NPI is limited to payers where you already have independent contracts.

The Right Way to Time Your Exit

The most important thing you can do before leaving Grow Therapy is start your independent credentialing applications before you give notice. This is legal, permitted, and smart.

Your independent applications will reference your own NPI and license, not Grow Therapy's billing entity, so there is no conflict with your platform agreement in applying while still active. Once your independent contracts are confirmed, you can transition clients and give notice with confidence that your income is protected.

What You Stop Paying When You Leave

When you bill through Grow Therapy, you pay the platform a percentage of every session. The exact amount varies by agreement, but the range across major platforms runs from 20 to 30 percent.

Once you have your own payer contracts, every dollar of your contracted rate comes to you directly. The one-time cost of independent credentialing is typically recovered within the first few months of billing independently.

What TheraProfessional Does for Providers Leaving Grow Therapy

We have helped providers transition out of platform-based credentialing at every stage. Some come to us while still active on the platform and wanting to plan a clean exit. Some have already given notice and need to move quickly.

We assess your current payer mix, file your independent applications, manage all follow-up and payer communication, and advise you on timing so the gap in your billing capacity is as short as possible.

"See our complete guide to leaving any therapist credentialing platform." →